Contact

Need help?

If you’re unsure about our products, need some advice or guidance, call or email us. Or, check our Hot Tips & FAQ’s.

Get in touch

Hot Tips

We have lots of tricks to help care for outdoor gear.

When tumble drying, stop machine every 15 minutes, remove garments & shake to help separate feathers & increase their loft & performance. Remember to use Storm Care down balls.

If water has gone over boot tops & into footwear, dry by filling boots with newspaper to absorb moisture - never force dry with heat!

With brand new footwear, use our deodoriser spray to prevent bacteria forming.

If your tent is wet when you pack it away, open it up as soon as possible & hang to dry in a room, shed or garage. Don’t forget, otherwise mildew will appear in the fabric which can never be removed.

When tumble drying outerwear garments, protect metal zip pulls with adhesive tape to avoid damaging your gear.

Stitching, seams & welts are weak areas for leaking. To prevent it, treat them with the proofer twice; once after cleaning & again when completely treating the shoe.

FAQ's

Why don't you have different products for different fabrics?

Our formulation has been designed to work on all textiles, this make your product choice simpler and saves your money in the long run as you can mix garments on the washing machine. Our Cleaners and Proofers work on your waterproof fabric, fleece, cotton, softshell. The finished result can differ depending on the surface of the textile.

Can Storm Products be used on Gore-Tex® garments?

Yes, Storm products use chemical technologies which replicate those used in the original manufacture of garments which have Gore-Tex®, Sympatex®, eVent® and many other leading brand names as well as those lesser known membrane and coatings.

Do I use more cleaning and proof product in hard water areas?

No. As our products have been developed to be pH neutral and don't break down or become affected by hard water, so there is no need to use different amounts in different areas, another good saving for those in most of us in this country.

What is your one wash system?

Our cleaning and proofing products have been designed to use the systems of your washing machine, and clean and condition in one cycle. Our cleaner (green cap) replaces your household detergent and our proofer (blue cap) replaces your fabric conditioner in the product tray of your washing machine. Set your machine off as per garment care labels and when your machine has finished your garments only need to dried, no need to set them off on another proofing cycle. Saving you huge amounts of water, energy and not to forget time.

How often do I need to reproof my garments?

The only real answer that we can give you here is to take a look at the fabric and when water touches the outer surface does it run off in beads or seem to soak in and darken the fabric. If the latter is visible then it's time to re proof.

Do I need to tumble dry my Garments to activate the proofing?

We give you the option you can choose from our range a product that air dries and does not require tumble drying or heat to activate to proofing, although you can speed up the drying time if you want to. Or our ECO heat curing product that does require tumble drying or ironing through a tea towel, this product will provide a long lasting and harder wearing finish, This is also noted by GreenPeace as the recommended alternative to Flourocarbon treatments.

Copyright © 2013-2017 Magento, Inc. All rights reserved.