Shipping

Please allow us 1-3 business days to process your order and up to 5 business days for shipping. Currently orders through this website are only accepted for UK delivery addresses. For international order please contact your nearest distributor / retailer for further information or contact us directly on email.

Returns

We want you to be 100% satisfied with your purchase from Storm Care. If for any reason you are not satisfied we would be happy to do an exchange or return for you.

Exchanges

If you purchased an item from stormcare.co.uk and want to exchange it, you can do so by returning the item, within 30 days of receiving the shipment, to the address below with a copy of your original receipt and a written explanation of the items you would like. We will ship the new items to the original ship to address at no extra charge. All exchanges are dependent on current stock. Please check availability on stormcare.co.uk or by calling Storm on +44 (0) 1773 521 309 or emailing sales@stormwaterproofing.com.


Returns

Item(s) purchased from stormcare.co.uk must be returned in new, unused condition and must be unopened in order to receive a refund. To return an item(s) from a refund just send it to the address below with a copy of the original invoice and a written explanation of why the item(s) is being returned. A refund will be issued in the original form of payment. Please note that we cannot refund the original shipping charges and all returns are subject to a 5% restocking fee.

All returns and exchanges should be shipped via insured traceable mail in a secure package to the following address:

Storm Care Solutions

No.1 Keys Point,

Keys Rd

Alfreton

DE55 7FQ